How we support you

Deciding to study for a Master’s degree is a big decision. And we’re here to support you. We want to help you succeed. Whether by helping you choose the right course, showing you how to fit your studies around your lifestyle, or providing career advice and guidance throughout your degree and after you graduate. 

Virtual Q&A on student support

Watch our on-demand video Q&A with our adviser team and a current student to find out more about how you'll be supported on your online learning journey.

Course advisers

Our course advisers are your first point of contact. They can answer your questions about choosing the right course, the application process and what funding is available to you. Give them a ring on +44 (0)23 9400 3692, or email They’re happy to help.

Student advisers

Once you start your course, you'll be supported by the student adviser team. They’re available on the phone or via email to answer your non-academic queries about studying online. They can also give you tips on managing your work/study/life balance, and can direct you to University support services.

Student contacting a course adviser on her mobile
Student adviser on his laptop

Academic team

You’ll have regular discussions with our academics in webinars and online forums. They’ll give you feedback on your progress through the course, and answer your questions on course content, learning activities and assessments.

Face-to-face events

Our optional face-to-face events are a great opportunity to meet your academic team and fellow students. They usually involve visiting a conference and taking part in hands-on workshops. As an online student, you can attend up to 2 face-to-face events per academic year. Costs relating to the event itself (such as entry fees) are covered by us, but you’ll need to pay for your own travel and accommodation.

Academic responding to queries on her laptop
Students at face-to-face event


Once you finish your degree, it’s time to celebrate. You’re invited to toast your achievements with family and friends on our campus in Portsmouth. On your graduation day, you can be formally awarded your degree certificate by the University Chancellor alongside other online and on-campus students. If you can travel to Portsmouth, graduation is a brilliant chance to meet the rest of your class and receive recognition for your achievements. You’ve earned it.

After you graduate

Our support doesn't end when you complete your course. Our Alumni Association is a global community that helps all our former graduates stay connected to the University of Portsmouth and to each other. As a University of Portsmouth alumnus, you can continue accessing our learning and professional development opportunities throughout your career. You’re also eligible for support from our Careers and Employability Service for up to 5 years after you graduate. They’ll help you prepare for job roles and provide access to more than 6,000 employers.

Graduate in mortar board and robes
Male graduate in a suit and tie